SMS Messaging Terms & Compliance

Program Description

Plumber Pro Service & Drain, LLC may send text messages to customers who contact us through our website, chat widget, phone, or related communication channels and have opted in to receive SMS notifications. Messages may include service request follow-up, appointment updates, scheduling updates, customer support, and service-related communication.

Cancellation Instructions

You can cancel SMS messages at any time by replying STOP to the number that sent you the message. After you send STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages unless you opt in again.

Support Information

If you need assistance, reply HELP for support or contact us directly at [email protected].

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service request, appointment status, or customer care interaction. For questions about your text or data plan, contact your wireless provider.

Age Restriction

You must be 18 years or older to participate in our SMS messaging program.

Privacy Policy

For privacy-related information, please review our Privacy Policy at /privacy-policy.

General Terms

This website is owned and operated by Plumber Pro Service & Drain, LLC. By using this website, chat widget, or customer communication channels, you agree to these Terms of Service and our Privacy Policy.

Use of Our Services

You may contact Plumber Pro Service & Drain, LLC through our website, chat widget, phone, email, or other customer communication channels to request plumbing service information, customer support, or follow-up communication.

No Emergency Guarantee

Messages submitted through the website or chat widget may not be reviewed immediately. If you have an emergency, please call Plumber Pro Service & Drain, LLC directly.

Customer Information

You agree to provide accurate contact and service information when contacting us. Plumber Pro Service & Drain, LLC is not responsible for delays caused by incorrect or incomplete information.

Third-Party Services

We may use third-party communication tools, website platforms, phone systems, SMS providers, or messaging providers to respond to customer inquiries and service requests.

Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be available on this page with the updated effective date.

Contact Us

If you have questions about these Terms of Service, contact us at:

Plumber Pro Service & Drain, LLC

202 Ben Burton Circle

Bogart, GA 30622

Email: [email protected]

Website: https://plumberproservice.com